FAQ

Frequently asked questions

When will my order ship?


Orders that are not otherwise Pre-Orders or Custom pieces, are shipped out within 1-3 business days.




Are these your designs?


Not all, at the moment our clothing line is wholesale based. However, the direction for Tumbleweed is to share and grow into our own private label. All our featured products are made by small female owned brands. Which are 100% handmade or designed by the brand.




What's your return policy?


If you are not pleased with your purchase, you can return unworn, unwashed items for store credit within 14 DAYS of receiving them. Items may only be returned for store credit, which may then be used to purchase a new item/variant if an exchange is desired. Buyer is responsible for all shipping costs on returns and exchanges. ALL SALE ITEMS ARE NOT REFUNDABLE NOR EXCHANGEABLE. Please email tumbleweedboutiquesw@gmail.com BEFORE shipping your item(s). We will refuse any packages sent without prior contact. Once the item(s) is/are received, your store credit will be processed within 2-3 business days and sent via email




What is your jewelry made of?


Our jewelry line is all handmade by our team in Guadalajra and then assembled by us here. Dipped in 14k Gold with a brass metal base.




Do you do Custom Jewelry?


Yes, the 15th of each month is the cut off date for orders. Due to the international voyage from our workshop in Guadalajara, Jalisco. We have a month turn around date of arrival.





Never miss our updates about new arrivals and special offers

SHOP      ABOUT     CONTACT      FAQ      SHIPPING & RETURN     STORE POLICY

© 2020 by Tumbleweed SW LLC

  • TikTok
CART0